The Cashless Medical Scheme for Jal Board Pensioners was launched by the Delhi Jal Board on 5 October 2026. It allows more than 50,000 pensioners and family pensioners to access treatment and medical tests at empanelled hospitals without paying covered expenses upfront. The detailed operating guidelines are still awaited.
Delhi Cashless Medical Scheme for Jal Board Pensioners Highlights | |
|---|---|
| Scheme Name | Cashless Medical Scheme for Jal Board Pensioners, Delhi |
| Launch Date | 5 October 2026 |
| Launched By | Chief Minister Rekha Gupta under the Seva Sankalp Abhiyan |
| Implementing Body | Delhi Jal Board, Government of NCT of Delhi |
| Eligible Beneficiaries | Delhi Jal Board pensioners, family pensioners and eligible dependent family members |
| Number of Beneficiaries | More than 50,000 pensioners and family pensioners |
| Main Benefit | Cashless medical treatment and diagnostic services at empanelled hospitals |
| Treatment Coverage | Emergency, planned and non-emergency care, subject to applicable rules |
| Hospital Network | DJB empanelled hospitals across Delhi and NCR, with 26 hospitals on the current list |
| Billing Process | Single-window billing system for covered cashless treatment |
| Scheme Status | Launched; detailed operating guidelines awaited |
| Official Website | delhijalboard.delhi.gov.in |
Introduction of Delhi Cashless Medical Scheme for Jal Board Pensioners: A Brief Insight
For many years, retired employees of the Delhi Jal Board had to pay hospital bills from their own savings and then wait for reimbursement. This process could create financial difficulties, especially for elderly pensioners who needed regular medical care. The Delhi Cashless Medical Scheme for Jal Board Pensioners aims to make healthcare easier by allowing eligible beneficiaries to receive treatment without paying covered expenses upfront at empanelled hospitals.
Chief Minister Rekha Gupta launched the facility on 5 October 2026 under the Seva Sankalp Abhiyan, along with Water Minister Parvesh Sahib Singh. The Delhi Jal Board, Government of NCT of Delhi, implements the facility to help retired employees and their families access medical care more conveniently and with greater peace of mind.
More than 50,000 pensioners and family pensioners can benefit from cashless treatment at empanelled hospitals. The facility covers emergency, planned and non-emergency care, along with medical tests. Depending on the applicable arrangements, beneficiaries can access services ranging from OPD consultations to hospital admission, with eligible bills handled through a single-window system.
The facility covers retired Delhi Jal Board employees receiving a pension, eligible family pensioners and their covered family members. Beneficiaries must visit hospitals included in the DJB empanelled list, which currently contains 26 hospitals across Delhi and the National Capital Region (NCR).
The detailed operating guidelines are still awaited. Pensioners should keep their Pension Payment Order (PPO) and Aadhaar Card ready and confirm the required procedure with the hospital before planned treatment. They can also contact the DJB pension section at Varunalaya Phase-II, Karol Bagh, for assistance.
Pensioners aged 70 and above can explore additional health coverage through the Ayushman Bharat Vay Vandana Card Scheme. Eligible families can also check the benefits available under Ayushman Bharat PM Jan Arogya Yojana.
Elderly relatives who do not receive a pension of their own may also explore financial assistance under the Indira Gandhi National Old Age Pension Scheme, subject to its eligibility conditions.
Pensioners, their family members and other residents looking for welfare support can explore more programmes on our List of Welfare Schemes of the Delhi Government page.
Benefits Provided to Eligible Beneficiaries
The Cashless Medical Scheme for Jal Board Pensioners helps eligible pensioners and their families receive medical treatment without paying the hospital bill upfront at empanelled hospitals. It also reduces the burden of arranging money for treatment and waiting for reimbursement later.
What Is Covered
- Cashless treatment at hospitals empanelled with the Delhi Jal Board
- Medical care for emergency, planned and non-emergency treatment, subject to the applicable scheme rules
- Medical tests and diagnostic services covered under the facility
- Cashless healthcare services ranging from OPD consultations to hospital admission, as applicable
- A single-window system to manage hospital bills and claims, making the process easier for beneficiaries
Old System vs New System
| Aspect | Earlier Reimbursement System | Cashless Facility |
|---|---|---|
| Payment | Pensioners paid the hospital first and sought reimbursement later | Eligible treatment can be received without upfront payment at empanelled hospitals |
| Paperwork | Pensioners submitted medical bills and supporting documents for reimbursement | The hospital’s single-window system handles the applicable bills and claims |
| Waiting Time | Pensioners had to wait for reimbursement processing | Beneficiaries do not need to wait for reimbursement for covered cashless treatment |
| Ease for Elderly | Arranging money and completing reimbursement formalities could be difficult | The facility makes accessing covered treatment simpler and more convenient |
Empanelled Hospital Network
The Delhi Jal Board maintains an official list of private hospitals empanelled for credit facilities in Delhi and the National Capital Region (NCR). The list effective from 1 April 2026 covers facilities for heart, brain and accidental surgeries.
| City | Number of Hospitals |
|---|---|
| Delhi | 18 |
| Ghaziabad | 3 |
| Gurgaon | 2 |
| Noida | 2 |
| Faridabad | 1 |
| Total | 26 |
Eligibility Conditions Required to be Fulfilled
The Cashless Medical Scheme for Jal Board Pensioners of the Delhi Government provides medical facilities to eligible retired Delhi Jal Board employees and their families. Applicants must meet the following conditions to use this facility.
- Must be a retired Delhi Jal Board employee receiving a pension
- Family pensioners, including eligible spouses of deceased DJB employees or pensioners receiving family pension, are covered
- Eligible dependent family members of the pensioner can also receive cashless treatment
- Must receive treatment at a hospital or diagnostic centre empanelled with the Delhi Jal Board
Who Cannot Use This Facility
- Pensioners of other Delhi Government departments who receive medical benefits under separate health schemes
- Individuals who are neither DJB pensioners nor eligible family pensioners or dependent family members
- Individuals seeking treatment at hospitals or diagnostic centres that are not empanelled with the Delhi Jal Board
Documents Required to be Attached
The Cashless Medical Scheme for Jal Board Pensioners uses pension records to identify eligible pensioners and their family members. Keep the following documents ready before visiting an empanelled hospital so the hospital can verify your details and process your treatment.
For Pensioners
- Pension Payment Order (PPO) issued by the Delhi Jal Board
- Pensioner identity card or another pension record issued by the Delhi Jal Board
- Aadhaar Card
- Recent passport size photograph
For Family Pensioners
- Family Pension Order or PPO confirming the family pension entitlement
- Death certificate of the deceased Delhi Jal Board employee or pensioner, if required
- Aadhaar Card of the family pensioner
For Dependent Family Members
- Aadhaar Card of the dependent family member
- Proof of relationship with the pensioner, such as a marriage certificate or birth certificate
At the Time of Treatment
- Doctor’s prescription or referral for planned treatment or medical tests
- Previous medical reports and discharge summaries, if available
How Beneficiaries Can Apply to Avail the Benefit of this Scheme
The Delhi Jal Board launched the Cashless Medical Scheme for Jal Board Pensioners on 5 October 2026. However, the detailed guidelines explaining the complete treatment and verification process are yet to be released. Pensioners can follow the steps below to understand how they may use the facility and what they should prepare in advance.
How to Get Treatment at an Empanelled Hospital
Step 1: First, check the official list of Delhi Jal Board empanelled hospitals. Choose a hospital that treats your medical problem and is convenient for you to visit.
Step 2: Take your Pension Payment Order (PPO), pensioner ID card, Aadhaar Card and doctor’s prescription with you. These documents can help the hospital confirm your identity and pension details.
Step 3: After reaching the hospital, visit its cashless treatment desk or single-window desk. Tell the staff that you are a Delhi Jal Board pensioner or family pensioner and want to use the cashless medical facility.
Step 4: The hospital staff will check your pension records and confirm your eligibility. Follow their instructions and complete any required formalities before proceeding with planned treatment or medical tests.
Step 5: Once the hospital approves your treatment under the facility, the applicable medical expenses will be handled through the cashless arrangement. You will not need to pay the covered amount upfront or submit a reimbursement claim for those expenses.
In Case of Emergency
Step 1: If the patient needs urgent medical attention, take them to the nearest suitable hospital without delaying emergency care to arrange documents.
Step 2: Inform the hospital staff that the patient is a Delhi Jal Board pensioner or an eligible family pensioner. Provide the PPO, pensioner ID or other available pension records as soon as possible.
Step 3: Cooperate with the hospital staff while they check the patient’s details and explain how the cashless facility applies. The hospital will guide you through the required formalities according to its procedures and the scheme rules.
What You Can Do Right Now
Step 1: Keep your pension records updated with the concerned Delhi Jal Board pension office. Make sure your mobile number and address are also correct so you can receive important information.
Step 2: Keep your PPO, pensioner ID card and Aadhaar Card together in a safe folder. Also, keep copies of your recent medical reports and prescriptions if you have any ongoing health issues.
Step 3: Visit the official Delhi Jal Board website regularly to check for new circulars, treatment instructions and updates about the cashless medical facility.
Important: The detailed operating guidelines and verification procedure have not yet been released. Before planning a hospital admission or non-emergency treatment, contact your concerned DJB pension office or the hospital’s cashless treatment desk to confirm the current procedure and eligibility requirements.
Important Links Available of the Scheme
- Delhi Jal Board official website
- List of DJB empanelled hospitals for credit facility (w.e.f. 01.04.2026)
- DJB department page, empanelment lists and pensioner SOPs
- Launch of the cashless medical facility, DD News
Contact Details in Case of Help Needed
- Implementing Body: Delhi Jal Board, Government of NCT of Delhi
- Head Office: Varunalaya Phase-II, Karol Bagh, New Delhi – 110005
- Pension Queries: Pension section or DDO office of the Delhi Jal Board
- At the Hospital: Cashless or single-window desk of the empanelled hospital
Frequently Asked Questions (FAQs)
Ans. It is a medical facility provided by the Delhi Jal Board that allows eligible pensioners, family pensioners and their dependent family members to receive treatment and medical tests at empanelled hospitals without paying the covered expenses upfront.
Ans. Chief Minister Rekha Gupta launched the facility on 5 October 2026 under the Seva Sankalp Abhiyan.
Ans. More than 50,000 Delhi Jal Board pensioners and family pensioners are expected to benefit from the facility.
Ans. The facility covers emergency, planned and non-emergency treatment, along with medical tests at empanelled hospitals. Services may range from OPD consultations to hospital admission, subject to the applicable rules.
Ans. No. For approved cashless treatment at empanelled hospitals, the applicable bills are handled through a single-window system, so pensioners do not need to claim reimbursement for covered expenses.
Ans. Yes. Eligible family pensioners of the Delhi Jal Board can also use the facility, subject to the applicable eligibility conditions.
Ans. Cashless treatment is available at hospitals empanelled with the Delhi Jal Board. The listed network covers 26 hospitals across Delhi, Ghaziabad, Gurgaon, Noida and Faridabad. Check the official list of empanelled hospitals before visiting.
Ans. No. Pensioners must visit a hospital empanelled with the Delhi Jal Board and confirm that the required treatment is covered under the facility.
Ans. Carry your Pension Payment Order (PPO), pensioner ID card, Aadhaar Card and doctor’s prescription. Keep your previous medical reports and other relevant documents ready if required.
Ans. No. This facility is intended for eligible Delhi Jal Board pensioners, family pensioners and their covered dependent family members.
Ans. You can contact the pension section of the Delhi Jal Board at Varunalaya Phase-II, Karol Bagh, or speak to the cashless treatment desk at an empanelled hospital. You can also visit the official Delhi Jal Board website for updates and announcements.
Tabassum is a government schemes researcher and writer with 5 years of experience tracking Central and State welfare scheme programmes across India. She has covered 500+ schemes spanning agriculture, women welfare, education, and housing, helping lakhs of beneficiaries understand their entitlements in simple language.