The Mukhyamantri Aashrit Sewa Yojana (MMASY), implemented by the Department of Information Technology and Communication, Government of Rajasthan, helps eligible families access selected government services from home. It covers families with specially abled, widowed, elderly or silicosis affected members. Beneficiaries can request assistance with certificates and pension verification by calling 181 or booking a home visit online.
Rajasthan Mukhyamantri Aashrit Sewa Yojana Highlights | |
|---|---|
| Scheme Name | Mukhyamantri Aashrit Sewa Yojana (MMASY) |
| Implementing Department | Department of Information Technology and Communication (DoIT&C), Government of Rajasthan |
| Type of Scheme | Doorstep government services and application assistance; no direct cash benefit |
| Beneficiaries | Eligible families with a specially abled member, a widow, an elderly person or a family member affected by silicosis |
| Identified Beneficiaries | Approximately 15 lakh people identified through the Jan Aadhaar database |
| Service Facilitator | Sewa Prerak |
| Services Offered | Caste certificates, bonafide certificates, EWS income and asset certificates, and annual verification of RajSSP pensioners |
| Application Filing Timeline | Within 24 hours of the home visit through the e-Mitra platform |
| How to Book a Home Visit | Call 181 or submit a request through the New Citizen Request page on the official portal |
| Helpline Number | 181 |
| Official Portal | mmasy.rajasthan.gov.in |
Introduction of Rajasthan Mukhyamantri Aashrit Sewa Yojana: A Brief Insight
For an elderly person, a widow living alone, or a family caring for a specially abled member, obtaining a simple certificate can be challenging. It often requires travelling to an e-Mitra centre, standing in queues and making repeated visits. The Government of Rajasthan introduced the Mukhyamantri Aashrit Sewa Yojana (MMASY) to bring essential government services to the doorsteps of such families.
The scheme was announced in the State Budget for 2022-23 and is implemented by the Department of Information Technology and Communication (DoIT&C), Government of Rajasthan. It aims to support vulnerable families, guide them about schemes they may be eligible for, and help them access government services from home.
Under the scheme, a trained Sewa Prerak visits the beneficiary’s home, scans the required documents and submits the application through e-Mitra within 24 hours of the visit. Once the concerned department approves the application, the certificate is delivered to the beneficiary’s home. The services currently include caste certificates, bonafide certificates, EWS income and asset certificates, and annual verification of social security pensioners.
Families registered under Jan Aadhaar can use the scheme if they have a specially abled member, a widow, an elderly person or a family member affected by silicosis. According to the scheme information, around 15 lakh such people have been identified across Rajasthan.
Eligible families can book a home visit by calling the toll-free helpline at 181 or using the New Citizen Request option on the official portal. For further assistance, they can email mmasy.doit@rajasthan.gov.in.
Young members of these families who want to start their own businesses can explore the Mukhyamantri Yuva Swarojgar Yojana. Families with a newborn girl can benefit from the Lado Protsahan Yojana, while pregnant women can access free sonography services through the MAA Voucher Yojana.
Elderly citizens, persons with disabilities, widows and others looking for welfare schemes offered by the Rajasthan Government can explore the available programmes on our List of Welfare Schemes of the Rajasthan Government page.
Benefits Provided to Eligible Beneficiaries
For an elderly person, a widow living alone or a family caring for a specially abled member, visiting a government office can involve long journeys and hours of waiting. The Mukhyamantri Aashrit Sewa Yojana makes selected government services accessible at home, helping eligible families complete important certificate applications and pension verifications without travelling to an office.
Key Benefits
- Doorstep Assistance: A trained Sewa Prerak visits the beneficiary’s home, eliminating the need to visit an e-Mitra centre or government office.
- Home Document Scanning: The facilitator scans the required documents and files the application through e-Mitra within 24 hours.
- Home Delivery of Certificates: Approved certificates are delivered to the beneficiary’s home.
- Printed Certificates: Beneficiaries receive printed copies of digitally signed certificates on government approved pre-printed stationery.
- Unique Request Number: Each service request receives a unique number through SMS.
- Application Updates: Beneficiaries receive SMS notifications at different stages and can track their application status online.
- Feedback Call: The call centre contacts beneficiaries for feedback 72 hours after service completion.
- Scheme Guidance: Families receive information about other government schemes for which they may qualify.
Services Offered Under MMASY
| Service | Department |
|---|---|
| Caste Certificate OBC (State) | Revenue Department |
| Caste Certificate OBC (Central) | Revenue Department |
| Caste Certificate SC/ST (Resident of Rajasthan) | Revenue Department |
| Caste Certificate SC/ST Migrated (Central) | Revenue Department |
| Caste Certificate General | Revenue Department |
| Caste Certificate Minority | Revenue Department |
| Bonafide Certificate | Revenue Department |
| EWS Income and Asset Certificate (State) | Revenue Department |
| EWS Income and Asset Certificate (Central) | Revenue Department |
| RajSSP Pensioner Yearly Verification | Social Justice and Empowerment Department |
Eligibility Conditions Required to be Fulfilled
The Rajasthan Government’s Mukhyamantri Aashrit Sewa Yojana is a doorstep service scheme, not a cash assistance programme. It helps eligible families access selected government services without visiting government offices or e-Mitra centres. According to the scheme information provided, Rajasthan has identified around 15 lakh people through the Jan Aadhaar database who may need this support.
Who Can Get Doorstep Services
- Families with a specially abled (Divyang) member
- Families with a widow
- Families with an elderly member
- Families of silicosis patients
- Families registered under Jan Aadhaar in Rajasthan
How Beneficiaries Are Identified
- The authorities identify potential beneficiaries through the Jan Aadhaar resident database.
- The 181 helpline may contact identified families to inform them about the available services.
- Eligible families can also call 181 or book a service appointment through the official portal.
Services Available Under the Scheme
The scheme currently offers doorstep assistance for applying for caste certificates, bonafide certificates and EWS income and asset certificates. It also helps social security pensioners complete their annual verification under the RajSSP system.
Who Is Not Covered
- Families without a specially abled, widowed, elderly or silicosis affected member
- Applicants seeking services that are not included in the official MMASY service list
- Residents of states other than Rajasthan
Documents Required to be Attached
Under the Mukhyamantri Aashrit Sewa Yojana (MMASY) of the Rajasthan Government, applicants do not need to visit an office to submit their documents. A Sewa Prerak (service facilitator) visits their home and scans the required papers. Applicants should keep the relevant documents ready according to the service they need so that the application can be submitted within 24 hours of the visit.
Basic Documents for All Requests
- Jan Aadhaar Card or the family’s Jan Aadhaar number
- Aadhaar Card of the applicant
- An active mobile number to receive booking details and service updates through SMS
- A recent passport size photograph
Service Wise Documents
| Service Requested | Documents to Keep Ready |
|---|---|
| Caste Certificate (OBC, SC/ST, General, Minority) | Proof of the father’s or another family member’s caste, such as an existing caste certificate, along with proof of residence in Rajasthan |
| Bonafide (Residence) Certificate | Residence proof, such as a ration card, voter ID or electricity bill, along with age proof |
| EWS Income and Asset Certificate | Family income proof and details of land or property owned by the family |
| RajSSP Pensioner Yearly Verification | Pension details, the pensioner’s Jan Aadhaar and Aadhaar Card |
Proof of Category, Where Needed
- Disability certificate for specially abled family members
- Husband’s death certificate for widows
- Age proof for elderly family members
- Medical certificate for families affected by silicosis
How Beneficiaries Can Apply to Avail the Benefit of this Scheme
Applying for the Mukhyamantri Aashrit Sewa Yojana is simple. Eligible families do not need to visit a government office or an e-Mitra centre to request the services covered under the scheme. They can book a home visit by calling the 181 helpline or using the official Mukhyamantri Aashrit Sewa Yojana portal. A Sewa Prerak will then visit their home, scan the required documents and help submit the application.
Booking Through the 181 Helpline
Step 1: Call the toll free helpline number 181 from your phone in Rajasthan.
Step 2: Tell the call centre representative that you want to use the Mukhyamantri Aashrit Sewa Yojana. Ask them to register your request for a home visit.
Step 3: Explain which service you need. For example, you may need help applying for a caste certificate, a bonafide certificate or an EWS income and asset certificate. Pensioners can also request annual verification under the RajSSP system.
Step 4: Tell the representative when you will be available at home. Choose a convenient time for the Sewa Prerak to visit you.
Step 5: After registering your request, you will receive an SMS containing a unique service request number. Keep this number safe because you may need it to track your request.
Booking Through the MMASY Portal
Step 1: Open the official Mukhyamantri Aashrit Sewa Yojana portal on your mobile phone or computer.
Step 2: Visit the New Citizen Request or Book Appointment page to start booking your home visit.
Step 3: Fill in the details requested in the form. Enter your contact information and select the government service for which you need assistance.
Step 4: Select a suitable time for the home visit, wherever the portal provides this option. Check the information you have entered and submit your request.
Step 5: Save the service request number you receive through SMS. You can use this number to check the progress of your request later.
What Happens After Booking
Step 1: After you book the appointment, a Sewa Prerak will visit your home at the scheduled time.
Step 2: Show the facilitator the original documents required for your service. The facilitator will check the papers and scan them at your doorstep.
Step 3: The facilitator will submit your application through the e-Mitra platform within 24 hours of the visit, as described in the scheme information.
Step 4: The application will reach the department responsible for processing your request. You will receive SMS updates as your application moves through the process.
Step 5: Once the concerned department approves your application and issues the certificate, the Sewa Prerak will deliver it to your home.
Step 6: Around 72 hours after the service is completed, you may receive a feedback call from the call centre. You can share your experience and explain whether you received the expected assistance.
How to Track Your Request
Step 1: Open the official MMASY Track Application Status page.
Step 2: Enter the unique service request number you received through SMS.
Step 3: Follow the instructions on the page to check the current status of your request. You can use this information to see whether your application is being processed or has moved to the next stage.
Important: The Mukhyamantri Aashrit Sewa Yojana provides doorstep assistance only for the services included in its official service list. The concerned department makes the final decision on each application. If you need help booking a visit or have a question about the service, call the 181 helpline or contact the Department of Information Technology and Communication, Rajasthan.
Important Links Available of the Scheme
- Mukhyamantri Aashrit Sewa Yojana Official portal
- Book a doorstep visit under MMASY
- Track MMASY application status
- List of services offered under MMASY
Contact Details in Case of Help Needed
- Department: Department of Information Technology and Communication (DoIT&C), Government of Rajasthan
- Address: First Floor, Yojana Bhawan, C-Block, Tilak Marg, C-Scheme, Jaipur – 302005, Rajasthan
- Toll-Free Helpline: 181
- Email: mmasy.doit@rajasthan.gov.in
Frequently Asked Questions (FAQs)
Ans. The Mukhyamantri Aashrit Sewa Yojana (MMASY) is a Rajasthan Government scheme that helps eligible families access selected government services from home. It focuses on families with a specially abled member, a widow, an elderly person or a person affected by silicosis.
Ans. The Rajasthan Government announced the scheme in the State Budget for 2022-23.
Ans. The Department of Information Technology and Communication (DoIT&C), Government of Rajasthan, implements the scheme.
Ans. Families registered under Jan Aadhaar may use the scheme if they have a specially abled member, a widow, an elderly person or a family member affected by silicosis, subject to the applicable scheme conditions.
Ans. No. The scheme does not provide direct financial assistance. Instead, it helps eligible families apply for selected government certificates and access services from home.
Ans. You can call the toll-free helpline at 181 or submit a request through the official New Citizen Request page.
Ans. A Sewa Prerak is a trained service facilitator who visits the beneficiary’s home, checks and scans the required documents, and submits the service application through the e-Mitra platform.
Ans. The Sewa Prerak submits the application through the e-Mitra platform within 24 hours of the home visit, according to the scheme information.
Ans. The scheme covers selected caste certificates, bonafide certificates, EWS income and asset certificates, and annual verification for RajSSP pensioners.
Ans. Yes. Once the concerned department approves the application and issues the certificate, the Sewa Prerak delivers it to your home. The beneficiary receives a printed copy of the digitally signed certificate on government-approved pre-printed stationery.
Ans. Visit the official Track Application Status page and enter your service request number. You will also receive SMS updates about your request.
Ans. You can call the toll-free helpline at 181 or email mmasy.doit@rajasthan.gov.in for assistance.
Tabassum is a government schemes researcher and writer with 5 years of experience tracking Central and State welfare scheme programmes across India. She has covered 500+ schemes spanning agriculture, women welfare, education, and housing, helping lakhs of beneficiaries understand their entitlements in simple language.